Claims Examiner
We are looking for a full-time Claims Examiner to join our team in Vancouver.
Position Details
This role includes a benefits package.
This is an in-office position in our Vancouver or Campbell River, BC office.
Job Description
- Review all aspects of an insurance claim investigation;
- Provide investigation instructions to independent adjusters;
- Review/examine independent adjusters’ reports and supporting documentation to determine policy coverage, and damages;
- Ensure accuracy of reserves and provide reserve recommendations consistent with corporate policies;
- Maintain reporting requirements to our carriers;
- Ensure that claims are valid and that settlements are made according to company practices and procedures;
- Pay and process claims within authority level;
- Maintain and manage claim files with all documentation, correspondence, diaries, and file notes;
- Conduct detailed bill reviews to implement sound file management and expense control;
- Confer with lawyers on files in litigation; role may require attendance and possible travel to mediations.
- Achieve performance targets.
- Promote and model Forward culture, values and brand promise.
- Other duties as required.
Job Qualifications
- Minimum 3 – 5 years insurance claims experience;
- CIP (or working towards it); and/or post-secondary education;
- Experience managing a file from intake to resolution;
- Strong attention to detail;
- Ability to communicate effectively and professionally in verbal and written communication;
- Computer competencies / high proficiency with MS Office.
- Ability to multi-task and prioritize tasks in a busy environment;
Salary Range: CAD $80,000-$95,000
*Actual pay may be below or above range based on candidates’ knowledge, skills, and level of ability relative to expectations for the role applied to. Candidates with salary expectations outside of the range are encouraged to apply.
Education & Experience
Preference given to applicants with claims, underwriter, broker, or other industry experience and /or education (CAIB, CIP or other relevant designations)