Careers / Claims Examiner

Claims Examiner

We are looking for a full-time Claims Examiner to join our team in Vancouver.

Position Details

This role includes a benefits package. Compensation to be determined, commensurate with experience.

This is an in-office position at our Vancouver office. There is no ability to work remotely.

Job Description

  • Review all aspects of an insurance claim investigation;
  • Provide investigation instructions to independent adjusters;
  • Review/examine independent adjusters’ reports and supporting documentation to determine policy coverage, and damages;
  • Ensure accuracy of reserves and provide reserve recommendations consistent with corporate policies;
  • Maintain reporting requirements to our carriers;
  • Ensure that claims are valid and that settlements are made according to company practices and procedures;
  • Pay and process claims within authority level;
  • Maintain and manage claim files with all documentation, correspondence, diaries, and file notes;
  • Conduct detailed bill reviews to implement sound file management and expense control;
  • Confer with lawyers on files in litigation; role may require attendance and possible travel to mediations.
  • Achieve performance targets.
  • Promote and model Forward culture, values and brand promise.
  • Other duties as required.

Job Qualifications

  • Minimum 3 – 5 years insurance claims experience;
  • CIP (or working towards it); and/or post-secondary education;
  • Experience managing a file from intake to resolution;
  • Strong attention to detail;
  • Ability to communicate effectively and professionally in verbal and written communication;
  • Computer competencies / high proficiency with MS Office.
  • Ability to multi-task and prioritize tasks in a busy environment;

Education & Experience

Preference given to applicants with claims, underwriter, broker, or other industry experience and /or education (CAIB, CIP or other relevant designations)


How to Apply

Please submit your resume and cover letter to or use the form below. Please note that only those chosen for an interview will be contacted.

Submit Cover Letter & Resume

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