Claims Examiner
We are looking for a full-time Claims Examiner to join our team in Vancouver.
Position Details
This role includes a benefits package.
This is an in-office position in our Vancouver or Campbell River, BC office.
Job Description
- Review all aspects of an insurance claim investigation;
- Provide investigation instructions to independent adjusters;
- Review/examine independent adjusters’ reports and supporting documentation to determine policy coverage, and damages;
- Ensure accuracy of reserves and provide reserve recommendations consistent with corporate policies;
- Maintain reporting requirements to our carriers;
- Ensure that claims are valid and that settlements are made according to company practices and procedures;
- Pay and process claims within authority level;
- Maintain and manage claim files with all documentation, correspondence, diaries, and file notes;
- Conduct detailed bill reviews to implement sound file management and expense control;
- Confer with lawyers on files in litigation; role may require attendance and possible travel to mediations.
- Achieve performance targets.
- Promote and model Forward culture, values and brand promise.
- Other duties as required.
Job Qualifications
- Minimum 3 – 5 years insurance claims experience;
- CIP (or working towards it); and/or post-secondary education;
- Experience managing a file from intake to resolution;
- Strong attention to detail;
- Ability to communicate effectively and professionally in verbal and written communication;
- Computer competencies / high proficiency with MS Office.
- Ability to multi-task and prioritize tasks in a busy environment;
Education & Experience
Preference given to applicants with claims, underwriter, broker, or other industry experience and /or education (CAIB, CIP or other relevant designations)