Soshana Nickerson

Operations Manager

With over 20 years of experience across brokering, underwriting, leadership, and operations, Soshana brings a comprehensive understanding of the insurance industry to her role at Forward Insurance Managers Ltd.

As Operations Manager, she works closely with all departments to strengthen collaboration, streamline processes, and drive operational excellence across the organization. Her broad industry background allows her to see the full picture — identifying challenges, aligning teams, and implementing practical solutions that support long-term success.

Soshana is known for her solution-oriented mindset, strong leadership, and commitment to continuous improvement. She is passionate about creating efficient systems and cohesive teamwork that empower Forward’s people to deliver their best work every day.