Daniela Macdougall

Claims Manager

Daniela is a results-focused claims professional with over 25 years experience in the insurance industry, including 12 years in claims Management. She held the position of Director of Claims with a leading MGA.

Daniela is driven by excellent communication in managing and providing technical guidance and direction to claims teams, independent adjusters and legal counsel. She has extensive knowledge in niche products and interpretation of policy wordings.

Daniela is a natural leader in planning, developing and implementing investigation and settlement strategies. Her focus at Forward will be to utilize her diverse range of experience, along with a network of knowledgeable vendor partners, to provide a high standard of claims service to our clients.