We are Committed to Quality Claims Service

We know it can be stressful when an incident occurs and we are here to assist.

How to report a new claim:

Policyholders should contact their broker.
Brokers are to email the notice of loss form to claims@forwardinsurance.ca 

Home Insurance Claims

Download Form

Boat or Yacht Claims

Download Form

Commercial Claims

Download Form

Professional Claims

Download Form

Motorcycle Claims

Download Form

Emergency ONLY (cannot wait until business hours),
Call 1-800-387-5677



Complaints & Disputes

Should you ever encounter a situation where you are not satisfied with the level of claims service you have received, please contact our internal ombudsman - k.lam@forwardinsurance.ca