Configuration Analyst

Forward Insurance Managers Ltd. is hiring a full-time Configuration Analyst to join our team.  In this role you will assist in creating a seamless digital experience, learning our business process and how our customers interact with Forward.

Forward Insurance Managers Ltd. is a Managing Underwriting Agency licensed across Canada and distributes property & casualty insurance products through brokerage partners. Our vision is to blend traditional insurance delivery with technology for a modern approach. People + Technology.

This role reports to the Managing Director and is in-office position (not remote), downtown Vancouver, BC, Campbell River, BC or London, Ontario location.

· Configuration, management and design of digital insurance solution.

· Assist in user testing efforts and resolution of testing conflicts.

· Production and analysis of reports.

· Promote and model Forward culture, values, and brand promise.

· Continuously build professional and technical expertise.

· Achieve performance targets.

· Other duties as required.

· Experience with, or knowledge of, web development technologies.

· Proficiency with HTML, CSS, Javascript.

· Advanced Excel experience.

· Excellent written and verbal English communication skills.

· Knowledge of design processes and methodologies with ability to be flexible.

· Ability to deliver high-quality work at pace, able to adjust to a steep learning curve and adapt to change.

· Well-developed analytical, problem-solving, and decision-making skills.

· Successful completion of a criminal record check.