We are Committed to Quality Claims Service
We know it can be stressful when an incident occurs and we are here to assist.
How to report a new claim:
Policyholders should contact their broker.
Brokers are to email the notice of loss form to claims@forwardinsurance.ca
Home Insurance Claims
Boat or Yacht Claims
Commercial Claims
Professional Claims
Motorcycle Claims
Emergency claims ONLY (cannot wait until business hours)
Coast to Coast Claims: 1-855-535-0554
Emergency Marine claims ONLY
Leading Edge Claims Service: 1-289-897-8676
Complaints & Disputes
Should you ever encounter a situation where you are not satisfied with the level of claims service you have received, please contact our internal ombudsman - k.lam@forwardinsurance.ca